Public Satisfaction Survey on Highways and Transport

The below has been sent to us on behalf of KCC, please take the time to participate in the survey. The greater the take-up of the surveys, the more useful they will be in helping KCC to understand the priorities and concerns of people who live or work in Kent

This year, for the eighth year running, Kent County Council is taking part in the NHT Public Satisfaction Survey on highways and transport services. Whilst the main survey is being carried out by Ipsos, who are sending forms to a representative sample of households, we have also opted to take part in six web-based surveys on specific issues:

  • Highway maintenance
  • Accessibility
  • Walking and cycling
  • Public transport
  • Road safety
  • Tackling congestion

These surveys are publicly available online and will remain open until the end of February 2026. They may be accessed via our website using this link:

National Highways and Transport Survey 2025-26 | Let’s talk Kent

Thank you